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Commitment to Confidentiality

Gannett Health Services
110 Ho Plaza
Cornell University
Ithaca, NY 14853-3101

Tel: 607 255-5155
Fax: 607 255-0269

We want you to feel comfortable seeking the care you need without worrying about privacy issues.

Please be assured that all medical care and counseling at Gannett is confidential. Health care records are completely separate from all other university records. Gannett staff members confer with one another as needed to provide integrated care for you; in the event of your treatment at Cayuga Medical Center or another hospital, the hospital and Gannett will share relevant health information for continuity of care. Otherwise, Gannett will not release any information about you without your written permission, except as authorized or required by law, or in our judgment as necessary to protect you or others from a serious threat to health or safety. 

Gannett uses an electronic health records system, which provides a web portal (myGannett) to facilitate secure communication.


If you ever have any concerns about whether something confidential might get into the wrong hands, please speak to your health care provider. Our Billing Services staff can help you make choices about your bills to protect your confidentiality. You can even call ahead if you’d like: 607 255-7492.

Release of information

We need your permission to share information about your health care at Gannett with someone else (e.g., a parent or other family member, a partner, a health care provider outside Gannett). Please talk with your health care provider about your specific desires (i.e., what information you want us to share with whom). If you need copies of your health record, please talk with a member of Gannett's Health Records staff (Level 3; 607 255-4082)


For more information, view Gannett's:

Staff training

We reinforce this fundamental commitment to confidentiality through yearly training for everyone who works at Gannett. Every staff member and volunteer must sign a confidentiality agreement on an annual basis. Regular audits of the electronic health record provide an extra measure of protection.


"To me, the strangest thing about my son's college health forms was that they did not require my signature. From a medical point of view, an 18-year-old is a legal adult... when children head off to college, responsibility for their health unmistakably shifts. They must take care of themselves, in every sense, and now is the time to talk about how..." Read more from College Prep, This Time for Health, New York Times August 19, 2013

See also